Owner FAQs

Your time is valuable. In most cases we are able to obtain the highest market rent for your property. We deal with late pays immediately and aim for a fast turnaround of vacant units. Our repair people offer us very competitive rates due to our continuing business with them.

No. We keep you advised of all developments and provide you with a monthly statement regarding the maintenance of the property. We will contact you to discuss major repairs and notify you if your tenant will be vacating.

Absolutely not. If you are not making money, we are not making money. We strive for a quick turnaround which will benefit both of us.

Residential property is our specialty but we also manage small commercial properties and have several apartment complexes in our portfolio.

Yes. This deposit is kept in our escrow account until the tenant vacates the property. The deposit is either returned to them or forfeited to the owner.

It is up to the owner whether pets will be allowed on the property. If your permission is given, we charge a $350.00 pet fee per animal. This fee is non-refundable and sent to the owner when the tenant vacates. The owner also receives a $25.00 monthly pet rent for each animal.

Yes. Our Principal Broker, Anika Dixon, is a member of the National Association of Residential Property Managers (NARPM). This organization is constantly monitoring industry changes.

No. You maintain your own insurance coverage. However, we will gladly recommend insurance companies that you can contact to help you.

Yes. We run several checks on all applicants – credit, criminal, sex-offender and terrorist. We verify rental history and employment. All applications are processed in our office and in most cases can be completed in 24 hours or less.

We start with a yard sign. We also list the property on our web site, the Arkansas MLS Listing and other on-line rental sites. We receive referrals daily from current and former tenants, owners and other agents.

Our phones are monitored 7 days a week and each tenant is provided with an emergency contact number for after-hours. Many times we can solve the problem over the phone.

Yes. We will gladly pay expenses and repairs for you provided there is sufficient cash flow from the property to cover this. If not, you may be asked to submit a check to cover the expenses.

10% of the amount collected monthly. Example: If the rent is $400.00, we receive $40.00.

No, but if you are interested in selling your property, we are a full service Property Management Office and can assist you in all your property needs.

We are licensed through the Arkansas Real Estate Commission and are governed by their regulations.